Intergenerational Community Building

A Human Centered Design project in collaboration with The Pilgrim Place to increase intergenerational connection amongst elder residents of The Pilgrim Place and students of The Claremont Colleges  
Company: Pomona College and The Pilgrim Place
Date: May 2024
Role: Researcher, Designer
Project Type: Human Centered Design
Overview:
Claremont students have been known to live in a bubble- Time to Burst it!

In the Spring of 2024 I took a Human-Centered Design class that consisted of 3 projects with external stakeholders. One of the projects was aimed to bridge the generational divide between college students and older residents in Claremont and neighboring communities through a sustainable, long-term engagement program. Me and a group of 4 other students and one elder co-learner used the design thinking process to address needs, and create solutions. 

Process:

Double Diamond: Discover, Define, Develop Deliver.

Discover:

Primary Research:
Feild Visits + Interviews

To kick-off the design process, we conducted a total of three interviews at the Pilgrim Place and focused on creating a personal connection with the potential users. Additionally, we observed the set up of the Pilgrim Place, learning about the pre-existing resources offered to the residents and design tactics put in place to foster an element of connection.

Findings :
1. A lot of residents voiced that "something is missing" in terms of her ability to connect with people in other generations while at Pilgrim Place.
2. While Pilgrim Place drew many residents with similar perspectives, there was a growing desire among the community for a greater variety of viewpoints and experiences.
3. Pilgrim Place residents already had a lot of pre-existing resources at their disposal

Define:

Concept Development:
User Personas + Goals